Privacy policy

Last updated: May 19, 2025

At Tamaq, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal Information: Your name, email address, phone number, billing and shipping addresses.

  • Payment Details: Processed securely via our payment gateway; we do not store your card or UPI details.

  • Account Data: Login credentials and preferences (if you create an account).

  • Order History: Products purchased and transaction records.

  • Device Information: IP address, browser type, time zone, and cookie data to improve website experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate order updates or service messages.

  • Respond to your queries and support requests.

  • Improve our website, services, and product offerings.

  • Send marketing communications (only if you opt-in).

  • Comply with legal and regulatory requirements.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience by:

  • Remembering your preferences.

  • Analyzing site traffic and performance.

  • Personalizing content and recommendations.

You can manage or disable cookies through your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data only in the following cases:

  • Service Providers: Trusted partners like shipping and payment providers, solely for order fulfillment.

  • Legal Obligations: If required by law, or in response to valid requests by public authorities.

All third-party partners are bound by confidentiality and data protection agreements.

5. Data Security

We implement industry-standard security measures (SSL encryption, secure servers, access controls) to protect your data from unauthorized access, alteration, or disclosure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal information.

  • Request deletion of your data.

  • Withdraw consent for marketing communications.

  • Opt out of cookies and tracking technologies.

To exercise these rights, contact us at privacy@tamaq.com.

7. Retention of Information

We retain your data only as long as necessary to fulfill the purposes outlined above or as required by law (e.g., for tax or accounting obligations).

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date.

Last updated: May 8, 2025

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, feel free to reach us at:

Email: privacy@tamaq.com
 Phone: 
 Address: DEVASHISH INDUSTRIAL PARK Satpanth Mandir Pirana Road, Shed No - 2, 382425 Ahmedabad GJ, India